Refund and Return Policy
Azeem Trading Company
Welcome to Azeem Trading Company’s Refund and Return Policy page. We are committed to ensuring your complete satisfaction with our products. Please read the following policy carefully to understand your rights and obligations regarding returns and refunds.
1. Return Policy
Eligibility for Returns
- Time Frame: You can return most items within 30 days of the delivery date. Products must be returned in their original condition, with all packaging and tags intact.
- Condition: Items must be unused, unworn, and in the same condition as received. Products that are damaged, altered, or missing parts are not eligible for return.
- Non-Returnable Items: Certain items are non-returnable, including perishable goods, personalized items, and items marked as final sale.
How to Initiate a Return
- Contact Us: Reach out to our Customer Service team at [email@azeemtrading.com] or call us at [Phone Number] to request a Return Merchandise Authorization (RMA) number.
- Pack the Item: Securely pack the item(s) in the original packaging. Include a copy of your receipt and the RMA number inside the package.
- Ship the Item: Send the package to the address provided by our Customer Service team. Please use a trackable shipping service to ensure the return is received.
Return Shipping Costs
- Contact Us: Reach out to our Customer Service team at [email@azeemtrading.com] or call us at [Phone Number] to request a Return Merchandise Authorization (RMA) number.
- Pack the Item: Securely pack the item(s) in the original packaging. Include a copy of your receipt and the RMA number inside the package.
- Ship the Item: Send the package to the address provided by our Customer Service team. Please use a trackable shipping service to ensure the return is received.
2. Refund Policy
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Processing Time
- Refunds: Once we receive and inspect your returned item, we will process your refund. You can expect to receive your refund within 7-10 business days after we process your return.
- Method of Refund: Refunds will be issued to the original payment method used at the time of purchase. Please note that your bank or credit card issuer may take additional time to reflect the refund in your account.
Partial Refunds
- In some cases, a partial refund may be issued if the item returned is not in its original condition or if it is missing parts that were included at the time of purchase.
3. Exchanges
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We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired product.
4. Defective or Incorrect Items
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If you receive a defective or incorrect item, please contact us immediately at azeemtradingpakistan@gmail.com or +9223410515151. We will arrange for a replacement or refund, including any associated shipping costs.
5. Contact Us
For any questions or concerns regarding our refund and return policy, please contact our Customer Service team:
Azeem Trading Company
Email: azeemtradingpakistan@gmail.com
Phone: +923410515151